HEXUS.net - opinions :: What happens when BA loses your bag? Pretty much nothing...

[Workaholic]

Can you claim for loss of earnings as it was all stuff in the bag related to your work?

Don't think the airlines allow that as part of the allowances that I mentioned, you'll probably have to go to a small claims court or through your travel insurance!

[Nick]

To be fair, most airlines actually depend upon the airport authorities for baggage. If your stuff goes missing in Taiwan it's possibly because of Taiwanese airport ineptitude, though the lack of tracking is definitely down to BA.

Well in talking to BA, they themselves say that the responsibility for delivering the bags rest with the final carrier, in this case, them.

When you consider the volumes of traffic it's surprising that more baggage doesn't go astray. I have a pocket on the front of all of my bags in which I keep a sheet of paper with my name and addresses and the phone numbers I can be reached on. Whenever I have lost a bag (twice) it was returned to me a few hours later.

Mine has around 1000 of my business cards in one of the outer, unlocked zip pockets, do you think that'd be good enough?

Hey chill out it's early days yet. I had to wait over thirty days for my bag to appear and BA were brilliant sending my wife flowers and a flight voucher - yes the call centre is annoying especially when you have to listen to that awful music and something should be done to reduce waiting times there's no excuse for that.
Truth of the matter is BA probably have no idea where your bag is - the tag could have come off and it could still be in Taiwan sitting in an office.
I would wait longer till I got worried you have still plenty of time to wait for it to turn up.

Whether they have an idea or not, the time delay is crucial. Already the vast majority of the data in that bag, be it in paper or digital form, is less valuable than if I had the bag when I landed.

BA have admitted that they don't know where it is but messages have been sent to try and find it... The subject of the tag missing was raised on day one... and the urgency of finding the bag due to the data was made clear once it became apparent the bag wasn't just going to clear through the system.

The cynical journo in me rather suspects that the contents have been flogged in a street market down Southall way...

Oh and Zak, I hate you.

[Lucio]

Next time, stick some dirty tissues in it and tell the checkin girl you're shipping live viruses You can be sure they'll pay the bag very close attention!

[Brucelles]

Mine has around 1000 of my business cards in one of the outer, unlocked zip pockets, do you think that'd be good enough?

Yup. Unless the scally who nicked it is pretending to be you. "Hello. I've come to interview Miss Hilton. Could you please have her stripped and ready for me?"

[Brucelles]

I just remembered it was BA who lost my parent's luggage when we met up in Mauritius for a holiday. My Dad went for the whole 2 weeks wearing a few locally bought "designer" shirts, some cheap sandals and a pair of shorts that looked as though he had sicked on them. No problem.

They did get a decent bung though.

[Zak33]

Oh and Zak, I hate you.

you wait....until your removal men lose the entire contents of your house........

[Whiternoise]

My gran lost her bags on the way to Nice a year ago, turned up two months later (no notice) outside her house with a polite note saying that it had been found in Turin.

So.. if you're lucky it's still in Heathrow if you're unlucky it could be anywhere in the world.. and maybe the right2reply will help a bit (optimists view )

[Nick]

The article has just been updated after a call from BA...

[MadduckUK]

linkied on the inquirer
http://www.theinquirer.net/default.aspx?article=40425

[Agent]

Tell them it contains a bomb. They'll soon find it

[XA04]

Good job guys.. At the top of Digg!

[Whiternoise]

Tell them it contains a bomb. They'll soon find it

They'll probably also find his house using a few policemen toting MP5's

Lol i can't really imagine Nick as a terrorist

[Agent]

Lol i can't really imagine Nick as a terrorist

Not met him then?

He's pretty deadly with a bowling ball

[cah]

BA have lost my luggage more times than I have fingers. Oh well.
They always lose it during the holiday period too.

However, what they have been good at is stumping up a cheque to cover all my necessary purchases due to not having the bag - and when I say lost - it's almost always lost coming in towards Heathrow, not out from heathrow - although having said this the trend I'm sure will be reversed.

The most recent downside? No luggage last christmas and New year in Vienna.
The most recent upshot? New armani suit, zegna shirts, tuxedo and some other stuff all paid for with a BA cheque.

In the end I have always got my bags back so far - keep the faith Nick.

[Funkstar]

KLM and Schiphol used to be the worlds worst. My dad has a nice collection of Gant shirts payed for by lost/delayed luggage vouchers

[burble]

I'm also a frequent traveller, doing something like 30 trips a year and I'll only use BA when there is no other sensible option. I find most of the cabin crew rude, the food foul and it's a bit annoying to find that I managed to board the plane but my luggage didn't.

When I flew back from Seattle last year it took my suitcase a week to finally get to me which I wasn't best pleased about. They phoned me when it arrived and told me that I could pick it up at my leisure. Hell, even EasyJet deliver stuff when they've messed up but BA were insistant that I'd have to drove a 150 mile round trip to Heathrow to get it back. After a bit more discussion they eventually agreed to bring it back to me.