PAYPAL: Keep Your Receipts

[5cupa]

ok this is a warning that really sucks.

I recieved an official (yes it is true not a con) email from paypal. to say that I sold a cdplayer back in august to a women in the UK on EBAY. she paid by paypal instantly and was a perfect buyer.

I then ordered a courier and sent her item off which she recieved and was very happy with (of course)

then today 3 months later I recieve an email from paypal saying that the women used a fake credit card and that if I cant provide proof of courier to her paypal address and all the below condition I get to loose my £100 which was nicely banked months ago. but surely thats why i use paypal and pay there fee's to do the verify and credit checks for me ????????????????????

now read all of paypals little clauses

1. The seller has a US, UK or Canadian Verified Business or Verified
Premier account.

2. The seller posts to the buyer's address listed on the Transaction
Details page.

3. The seller can provide reasonable proof of postage which can be tracked.
This documentation must show that you posted to the address on the
Transaction Details page. (Most US carrier companies, including the US
Postal Service, offer this service.) For transactions 150.00 GBP or more in
value, the seller also needs to provide proof-of-receipt in the form of a
signature from the recipient. Because comparable proof of postage is not
currently available for electronically-delivered items, we are currently
unable to offer Seller Protection for digital goods and other
electronically-delivered items.

4. The seller accepted a single payment from only one PayPal account for
the purchase. (Multiple payments from different accounts for a single item
are an indicator of fraud. Sellers should not accept such payments.)

5. The seller cooperates in resolving disputes by responding within a
specified timeframe. When a complaint is made, the seller must provide
complete information within seven days of a request from PayPal. However,
if PayPal is required by the credit card association to respond immediately
to resolve a reversal, sellers must provide the information within three
days. PayPal will indicate the response time required in the e-mail message
sent to the seller.

6. The seller dispatches goods within seven days of receiving payment.


now i chucked the reciept off the courier about a week after it was all dealt with. very luckily the guys at parcel2go have the info on record and have actually been very helpful.


So we shall wait and see if paypal give me my money back..........



btw the women who i sent it to happens to live with 5 miles of my house.......

[Shogun]

ok this is a warning that really sucks.

I recieved an official (yes it is true not a con) email from paypal. to say that I sold a cdplayer back in august to a women in the UK on EBAY. she paid by paypal instantly and was a perfect buyer.

I then ordered a courier and sent her item off which she recieved and was very happy with (of course)

then today 3 months later I recieve an email from paypal saying that the women used a fake credit card and that if I cant provide proof of courier to her paypal address and all the below condition I get to loose my £100 which was nicely banked months ago. but surely thats why i use paypal and pay there fee's to do the verify and credit checks for me ????????????????????

now read all of paypals little clauses

1. The seller has a US, UK or Canadian Verified Business or Verified
Premier account.

2. The seller posts to the buyer's address listed on the Transaction
Details page.

3. The seller can provide reasonable proof of postage which can be tracked.
This documentation must show that you posted to the address on the
Transaction Details page. (Most US carrier companies, including the US
Postal Service, offer this service.) For transactions 150.00 GBP or more in
value, the seller also needs to provide proof-of-receipt in the form of a
signature from the recipient. Because comparable proof of postage is not
currently available for electronically-delivered items, we are currently
unable to offer Seller Protection for digital goods and other
electronically-delivered items.

4. The seller accepted a single payment from only one PayPal account for
the purchase. (Multiple payments from different accounts for a single item
are an indicator of fraud. Sellers should not accept such payments.)

5. The seller cooperates in resolving disputes by responding within a
specified timeframe. When a complaint is made, the seller must provide
complete information within seven days of a request from PayPal. However,
if PayPal is required by the credit card association to respond immediately
to resolve a reversal, sellers must provide the information within three
days. PayPal will indicate the response time required in the e-mail message
sent to the seller.

6. The seller dispatches goods within seven days of receiving payment.


now i chucked the reciept off the courier about a week after it was all dealt with. very luckily the guys at parcel2go have the info on record and have actually been very helpful.


So we shall wait and see if paypal give me my money back..........



btw the women who i sent it to happens to live with 5 miles of my house.......

Well she doesn't live very far and you have her address.... go figure what I am going to suggest

[ToMmEh]

wait there while i just go get my tools

[5cupa]

i know what u mean but i'm not going inside again............................

[ToMmEh]

5cupa, just knock shogun out @ the scene, blame it all on him

[EvilMunky]

that sucks man.

Im currently trying to track down someone in the uk for a friend in sweden. He sold this person a laptop on ebay and sent it etc but for some reason hasnt got the money or is was fake credit card or summink. So he gave me the shipping address which im tracking down and am going to see what i can do for him from there.

[5cupa]

the thing is right now i;m more annoyed with paypal than the women (or man probably) . especially as its such a long time ago

[muddyfox470]

never liked paypal, only used it for international transactions, and now many us ebayers are no longer accepting paypal for 'security reasons'

anyway by my reconing if the money is in your bank account, paypal cannot do anything! > they cannot take money from your account without authorisation, you should be able to go into the bank and say do not accept withdrawals from the account made by paypal, but thiis will effectively stop you from using ur paypal account!

that sucks big time, and it looks as if, bay are dragging paypal down with it, both have got alot worse over recent years!

good luck, id like to know how this all develops!

[iMc]

Only used Paypal a couple of times and havn't been that confident with it tbh. You transfer money and sometimes it take 5 days and you don't know what is going on. I try to stick to bank transfers now.

[Rave]

I honestly can't see any point in paypal at all. They charge you 3% or whatever for essentially doing sweet FA as far as I can tell. If you've banked the money already, empty your paypal account now and then tell them to do a running jump. Seriously, if they can't figure out within the space of two months that a card used was fake, then that's their own problem.

Rich :¬)

[SilentDeath]

paypal is ****e, but it can happen to ANYONE even direct banktransfer, if they find the account was used fruadulently..

A local shop sold £7000 worth of stuff to someone over 3 months and another3 months later the banktook it bank, and also took away his credit card facilitys and blamed it all on him, even though THEY authorised the card.

[da_ging]

general ebay rule
pay via paypal -yes , recieve payment via paypal - hell no

btw id call the police and let them know about the woman - credit card fraud is illegal after all

[MAS]

I'm with Rich on this one. Empty your PayPal account and tell them to stuff it up their ar*e. It's their responsibility to check people's details when they open an account. If they cant keep control of the people who have PayPal accounts, it's a very poor service indeed and I'm going to stop using mine.

I had heard about this sort of thing before, but I assumed it was fairly rare. Three months later is just totally unacceptable.

Ebay really is becoming a joke. They charge a lot of money for the services they provide, PayPal in particular isnt cheap, and yet it seems that they offer very little for the money these days.

[Rave]

A local shop sold £7000 worth of stuff to someone over 3 months and another3 months later the banktook it bank, and also took away his credit card facilitys and blamed it all on him, even though THEY authorised the card.

Legally, that must be rubbish. There's no way that a bank can charge a shop owner processing fees on all the transactions they make, and yet claim that they have no responsibility if things go wrong. If the card was real, but stolen, and signed by the thief, it's up to the bank to find that out not the shopkeeper. If it was a fake card, then that's possibly the shopkeeper's negligence, but even then as far as I was aware from when I worked in a shop, if the card went through the machine we kept the money. The bank who processed cards for us used to give us a £50 reward for every fake or stolen card that we spotted and kept; I don't think they'd have bothered if they could just charge it back to my company!

I might have to email the banking ombudsman about this, it seems that there's no way of accepting payment safely nowadays except in cash which you've scanned with a UV light! I can't believe that the banks can legally make billions in profit and yet absolve themselves of all responsibility for fraud.

Rich :¬)

[5cupa]

they already raped my Paypal. which funny enough was about to empty so i could finally treat myself to an m3 player.

[steve threlfall]

I honestly can't see any point in paypal at all. They charge you 3% or whatever for essentially doing sweet FA as far as I can tell. If you've banked the money already, empty your paypal account now and then tell them to do a running jump. Seriously, if they can't figure out within the space of two months that a card used was fake, then that's their own problem.

Rich :¬)

the trouble is though its paying method of choice on ebay and without it your knackered