eBay moron

[XA04]

Well those of you who read about that new guy sending me £16 for no reason.

Well he did win the end bid, sent the money, I sent the card etc etc... now he just sent me these messages (yes 3).

the graphics card does not work i want my money back

the card does not work i want my money back

my money back now

I thought, christ what an idiot this guy is. Anyway, I just replied with this;

Hi Scott,
What's the actual problem? What happens when you put the card in? Any errors?

One common problem for new graphics cards is that you need to reset the CMOS when you put a new graphics card in (especially if your switching from an ATi card to nVidia). If you look in your motherboard manual then it will show you how to do it in there.

If you don't have the motherboard manual then if you look carefully on the motherboard, there will be in small white text somewhere saying 'CMOS', with 3 pins, and 2 been covered by a piece of plastic, if you switch the pin over to the other side for 20 seconds, then switch it back and turn the computer on, it will reset the CMOS. (Make sure you do this when the computer is off though!).

Hope that helps, I sold the card AS-IS, but it worked perfectly fine when I had it, so no offense but it's a problem on your side - but I'm more than happy to help guide you through to sorting the problem out.

Kind regards,
Adrian.

Guy seems like an idiot, think he will try and get PayPal to force the money back off me?


Edit: Link for reference: http://cgi.ebay.co.uk/ws/eBayISAPI.d...MESO%3AIT&rd=1

[Stringent]

Did he have a rating at all?

Think he is just trying it. He might try to get PayPal to get the money back off you, but there is a lengthy dispute process which you both will have to enter into agreement with.

Hope it works out mate.

[XA04]

Thanks.

My feedback is 41, 100% positive. His is 100% positive for 1... (an o2 simcard.. but he is a new eBayer).

Sounds like he's trying it on or is just a dumbass.

Update;

no it is fried were is the fan that should be on it

Hi Scott,
That's impossible as the last time it was used it was in perfect working order.

What do you think is fried? The GPU? - This model doesn't actually come with a fan, just a heatsink (a fan isn't required). - I believe the MX440 edition uses a fan, but am unsure.

Have you tried resetting the CMOS? When I first bought the card I had to do that.

Regards,
Adrian

So if what you said is correct, the only way he can get his money back is if I agree to give it back? (I'm guessing it's because it's a US financial firm and not a UK one?)

[autopilot]

Just tell him to send the card back for testing and that you wont refund him the money for the card and postage both ways until you have verified that it's faulty if need be. Also tell him that if it does work fine, he will also have to pay you to have it sent back.

[Stringent]

Well no, I think he moans to PayPal, they contact you to hear your side of the story, then after a bit of banter its looked at by a specialist. Not sure really what happens, as when I went to claim my money back (goods not recieved + seller went quiet) he never responded, so they just nicked the money out his PP account and refunded it.

Yours will probably be a bit more complex. But if was in working order before you sent it, then he can't really complain. I tend to be VERY wary of buyers with 0-5 ratings ...

[Norky]

He's just trying it on, ask him for proof.

[XA04]

Just tell him to send the card back for testing and that you wont refund him the money for the card and postage both ways until you have verified that it's faulty if need be. Also tell him that if it does work fine, he will also have to pay you to have it sent back.

Yeah I was thinking that, if I can't guide him through resetting the CMOS that is what I will tell him - but I'm not paying for anything else.

Well no, I think he moans to PayPal, they contact you to hear your side of the story, then after a bit of banter its looked at by a specialist. Not sure really what happens, as when I went to claim my money back (goods not recieved + seller went quiet) he never responded, so they just nicked the money out his PP account and refunded it.

Yours will probably be a bit more complex. But if was in working order before you sent it, then he can't really complain. I tend to be VERY wary of buyers with 0-5 ratings ...

Ok, thanks. I've had a few 0-5 bidders before but all have been OK - may have to setup some sort of policy on new listings.


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More messages;

wat does it look like and were how big is it and how do i do it

Hi,
You may need a torch. Open the case up so you can see the motherboard (you may have to clear the wires up so you can see clearly), and it will be 3 pins sticking out somewhere.. they are quite small, and can be a bit fiddly. If you get a magnifying glass and look for the word 'CMOS', with 3 pins next to it - find that. Once you find it, switch the plastic cap over to the other side, and leave for 20 seconds - once done switch it over again, then turn the computer back on.

Good luck sorting it,
Regards,
Adrian

anser then i want my money back

[Dark Horse]

I sold a 6800gt that was fine but it didn't work when it got to the guy. Got it back and right enough it doesn't work so I refunded him as I'm a nice guy but unfortunately I'm here with £150 worth of junk which I don't know what to do with it

Frustrating situation to be in, good luck with it.

[kempez]

I always sell my stuff as "working when last used"

Then if they get it and it doesn't work then they're screwed

[megah0]

Amusingly your predicament and link to the auction ended up with me buying your graphics tablet

good luck with this other fella though.

[Norky]

Err...no offence but I don't think it's a particularly good idea to start trying to guide him around his motherboard. Tell him to get it looked at by a professional and provide proof. If the card is indeed faulty you will provide a refund and cover the consultation cost.

[XA04]

Amusingly your predicament and link to the auction ended up with me buying your graphics tablet

good luck with this other fella though.

rofl . Was worrying that wasn't going to sell too!.

The latest;

well i have hade some to come an try to put it in he is a comp technishion

Hi,
That's excellent, make sure you show him these messages so he can understand the situation better! :-). Also if possible get him to send me a message if he has any questions about the card, or if he has any notes to add, etc.

Regards,
Adrian

I thought that was great about the tech guy.. two reasons;
I can talk to somebody a bit easier,
If he is lieing then the message in return will more than likely have better spelling and gramma and I like I said above.. be able to speak better.

Actually another reason: Better for if he complains to PayPal, he lied!.

Edit:

Err...no offence but I don't think it's a particularly good idea to start trying to guide him around his motherboard. Tell him to get it looked at by a professional and provide proof. If the card is indeed faulty you will provide a refund and cover the consultation cost.

Fair enough, but he said he is going to get a tech to sort it.


Edit2:

if you dont give me my money back i am complaning to ebay

Hi,
You haven't even tried resetting the CMOS yet.

Allow your technician to have a look at it, if he is a professional then I am VERY certain he will be able to sort it out for you.

I know you are convinced that the card is fried - but no offence, you are mistaken. I sold the card AS-IS, which means it's sold as shown in the pictures, but like I said, it was in perfect working order.

You haven't told me what the actual problem is with the card yet either?

Regards,
Adrian

-----

How irritating is this guy?




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Just got your payment mgh, will send it tomorrow via 1st class!

[Ljuboja]

One tip, he probably did get it to work, but turned out he was after a top notch gfx card but expected too much and therefore doesnt like what he bought due to lack of research or knowledge on his part.

[unreal]

Argh people like that wind me up so much! I really lose my temper with people like that, just rude etc. He can't even spell ¬_¬

It's all his problem anyway, if ebay or paypal penalize you for this sale, that is really wrong - direct eBay to this thread if nessecary, as we are all judging this auction with the same sided opinion...

[XA04]

One tip, he probably did get it to work, but turned out he was after a top notch gfx card but expected too much and therefore doesnt like what he bought due to lack of research or knowledge on his part.

Could be a possibility, but the guy doesn't seem too computer illiterate.

Argh people like that wind me up so much! I really lose my temper with people like that, just rude etc. He can't even spell ¬_¬

It's all his problem anyway, if ebay or paypal penalize you for this sale, that is really wrong - direct eBay to this thread if nessecary, as we are all judging this auction with the same sided opinion...

Yeah, may do if needed.

Updates;

we dont no wat the problem is wat does it look like and coloure wat i around it how bi in cm

Hi Scott,
The colour could be anything it depends with each motherboard, the colour of the plastic pin on my motherboard is green. Size in CM - off the top of my head I am guessing about 0.7cm.
OK, I'm guessing the technician is there now?, if so could you get him to reply to the following:
Hi, if Scott hasn't shown you the messages yet then please ask him to (I have explained the situation and what possible problems could be), if you look on the motherboard, look for the word 'CMOS', you need to switch it over (I'm sure you know how to do this). This isn't an unusual thing needed to do when buying a new graphics card.

Good luck,
Regards,
Adrian

were are they wat they look like tel me everthing you no on how to do it

Hi,
I've explained quite clearly in the other messages, if you could get your technician to have a look at them I'm sure he can help you out greatly.

It will say in your motherboard manual on how to do it, also if you know of the model and make of your motherboard, you could look for the manual online - both which will help you and your technician greatly.

Regards,
Adrian

he is not here i will show him tomorrow then i will get back to you

Hi,
That's fine, I won't be able to reply until around 5pm though as I am out all day. But will reply ASAP.

Thanks,
Adrian

Sounds like there is no tech guy to me. At least it will get him off my back for tonight.

Oh, also hense how he says 'we' then later claims he isn't there.

[mmh]

id ignore that prick, he is a proper dick, if he wont take the time to talk to you properly in emails he doesnt deserve a reply.