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About LinkBacksI am with nethosted now,comes highly recommended.Originally Posted by Atomic
I am with nethosted now,comes highly recommended.
Yeah i was told this by the other HU customer i was talking too. He said the same as you. As you pointed out a good point,, if they don't respect that privacy act, how can you expect them to respect you as a customer. Simply, because the DON'T!
Ho ho.Now I raised a few threads regarding this loss of service and lack of information. They were deleted by Mr BurningSnowman (is it yellow snow by the way?)
The only threads I myself have actually deleted even remotely recently were spam reposts after I moved one counter-productive (or 'provocative', if you like) thread to a private area (where staff members can and do see it) before PMing the user about the move. That may or may not have been you.
Something FACTUAL that I was hoping I wouldn't have to repeat yet again in a single thread is that I have nothing to do with running a hosting company, and merely moderate the forum on a voluntary basis.Hey Snowman and Dougie heres something FACTUAL for you: You guys have no idea how to run a hosting company.
It's great how determined everyone is to flame the closest thing to an "HU person" available, even when I've given up on trying to respond diplomatically to questionable criticisms of the company and tried to adopt a neutral stance. But maybe it does also say something about the state of mind of those making the attacks. When you consider that I only have anything to do with this because I'm trying to help out the customers and the staff of what has always seemed to me like a good company, doesn't it seem like it would be a nice idea to give me a damn break?
It's interesting how there is now another person saying the same thing about Hosting-Unlimited completely 'forgetting' to send any information about the migration. But i'm not surprised that Hosting-Unlimited can't send out a mass-email given that they have so much difficulty performing the most simple of tasks.
Well you popped your own head above the metaphorical parapet by attempt to deflect criticism of Hosting-Unlimited onto Hexus regarding the security issue which was posted on Hosting-Unlimited's 'unofficial' sycophantic forum.
And perhaps you could consider ceasing to respond to the thread. And cease attempting to excuse them ("maybe it does also say something about the state of mind of those making the attacks"), i'm sure your dedication to them will be rewarded, however, if you are so tired with attempting to excuse the inexcusable perhaps you should simply email details of this thread to Dougie. I'm sure he could get around to answering any emails regarding it a few days later (like the original Hexus article). But i stand by every word i've said - and you're doing Hosting-Unlimited.net absolutely no favours by adding further fuel to the fire with your sly digs at those "making the attacks".
Yep - i noted that too (and it's high for "hosting-unlimited.net" and hopefully people will think twice and avoid Hosting-Unlimited.net like the plague. Or perhaps Hosting-Unlimited will respond to the criticism in a professional and polite manner (ha ha! As if! Those days disappeared as soon as Dougie joined them and Kevin disappeared into the background).
I've been banned from the forum too. I'm looking for a new host at the moment, and i will be getting a full refund. If Dougie decides to throw his dummy out his pram (as he seems to invariably do) i'll simply perform a chargeback and let him try and argue the case.
It has likewise been suggested to me that support would be pulled in the past (although i'm not sure what 'support' he was refering to - as it really is pretty poor) - but he has definitely breached the contract, since the contract is based on intuitu personae and since they have put it into a state where they've breach the implied term of Trust and Confidence.
I was extending pretty informal discussion of the problem on HU forums to here, in case there was actually a danger of the same problem here. I said that may not be the case. Obviously it wasn't. I agree that it would have been a whole lot simpler not to have brought it up.
I'm sure it will. I'm hoping to get a tin of cookies and a 500% raise from my 0/hour. How do you think this works exactly?And perhaps you could consider ceasing to respond to the thread. And cease attempting to excuse them ("maybe it does also say something about the state of mind of those making the attacks"), i'm sure your dedication to them will be rewarded
As I've already said, I have ceased bothering to respond to the comments about HU, and am now mostly concerned about defending the random attacks on myself and my actions as a forum mod (a status which has only existed for a small proportion of my time with HU and posting on the forums).however, if you are so tired with attempting to excuse the inexcusable perhaps you should simply email details of this thread to Dougie. I'm sure he could get around to answering any emails regarding it a few days later (like the original Hexus article). But i stand by every word i've said - and you're doing Hosting-Unlimited.net absolutely no favours by adding further fuel to the fire with your sly digs at those "making the attacks".
Good strategy, I hear people do what you tell them instead of making their own minds up when you use blue text.Yep - i noted that too (and it's high for "hosting-unlimited.net" and hopefully people will think twice and avoid Hosting-Unlimited.net like the plague.
But yet you continue to post in an antagonistic manner (i'm sure you get along well with Dougie) - demonstrating to anyone happening to browse this thread what they can expect from those associated with Hosting-Unlimited.net and their own 'unofficial' "support" forums.
The blue emphasis is for anyone that might happen to search "hosting-unlimited.net" and see this thread. They can then save themselves some time from reading all my posts - as i've summed it up quite nicely for them in blue.
This is all a bit sad: kind of like feeding time at the piranha tank.
Clearly HU have a customer relations problem. Several people on this thread feel they've been badly treated (maybe with good reason) and are taking it out on the one person they see as having some connection with the HU management. BS on the other hand, out of feelings of loyalty, whatever, tried to put the other side of the case.
Hey, let's take a deep breath, cool down...
Unsatisfied HU ex-customers:- sure find another hosting company - there are thousands out there - and by all means tell others what you think of HU's services, in an objective way!
All hosting companies must have people with complaints, the bigger the more, and the cheaper the more- let's face it, HU's rates are pretty good for what you get when it works. I've had three years of on the whole pretty good service- very little downtime and one persistent email problem was eventually sorted out. Support respond very quickly, although not always usefully, the forums are great in my opinion, and a major (low cost
So...
HU if anyone there is reading this, please take unchuffed1's advice:
And please get those forums working. They're more important than you seem to think.
peace
I left them over 3 years ago due to support issues.
I moved to http://ukwebsolutionsdirect.co.uk/ and soon upgraded to a reseller account which I use for small clients. No issues other than they no longer scan email for viruses. W@nky reduction in service that.
Though I also now have 4 dedicated servers at prolocation.nl. a few quid more expensive than pipex's crap and "only for nerds with colo experience" but they come with wads of Ram and a *hardware* raid1 a 3Ghz P4 and 95% billing or 200Gb at 100mbit. Prolocation host pretty much all the TV streaming in Holland and 14ms ping to LINX routers, it's just like being hosted in the uk on £200/month servers but priced in euros rather than GBP :-D They really need to work on their website though :-/ PM me if your interested in an introduction.
Thanks for explaining.Let's leave this shall we?
I agree with most of what John's said, although I think they do care about getting the forums back online soon, having had some communication with them. It's just that they're on limited resources and the migration of all customers has to be completed.
Come to that, I agree with some of what unchuffed said too. There are issues, no doubt, but a small numer of unhappy people in this thread seem keen to give the impression that HU's entire business is an unresolvable train wreck, a stance which I think is misguided and quickly growing tiresome.
The majority of HU's customers, I'm confident, are happy and are staying there. I think it sucks that a minority seem to have fallen through the support system and feel let down to the point that they feel the need to post like this. I hope that ceases to happen, but I don't think it's a problem most people are having with the company, and I think it can be improved on greatly, which is why I don't see any reason to attack the company as a whole. That's my personal view on the whole thing summarised; hopefully skimming searchers will find it even though I haven't used shiny-my-opinion-is-more-important-than-anyone-else's-blue. Although just as a test, I'd like to suggest that the real meaning of this thread is that everyone should give me piles of money. (Does that really work?
As a current customer of HU I've seen the hi's and lows of their service.
They are well priced for what they offer, this is what tempted me away from 34sp.com in the first place. Transferring my site across was a breeze with fantistico. Uptime was great as was support when I needed it from time to time.
This hasn't continued, uptime on the server for the last few months has been a joke getting as low as 97% at one stage. Its all come to a head though when I decided to upgrade my gallery 2 installation via the fantistico software. This failed completly and I've tried various things to fix it but it was lost for good. The failure was caused by file system issues. In the end after many hours and not a lot of help from the support people I decided to reinstall the gallery software manually last night. This worked well I got it up and running fairly quickly (I had to re upload over 2000 pictures) it worked for about 24hrs before falling over again. This was inbetween the server going down twice.
I'm currently awaiting a response from support again but I don't hold my breath on it sorting anything. I'm fed up seeing "Could not change perms on blahblah: Bad file descriptor"
I'm currently looking at moving hosts but I don't know who to trust after this, I was going to go with 34sp.com and a reseller account but what they give you for the money is a joke.
I really need to get my own server and co-loco it as I'm fed up of relying on other people to manage it, I'm just not ready yet to do it. (Anyone done this with a mac mini yet?).
I'm sure most people won't need to use the support system too often - so won't know how bad it is until too late.
But i can assure you those unfortunate customers on Hosting-Unlimited.net's "Delos" or "Helene" servers can't be too happy with performance of late:
Delos:
http://uptime.alertra.com/uptime.php...937&abrv=Delos
September - 98.755% (yes - in less than 2 days they've managed to already reach under 99%)
August - 99.403%
July - 97.700%
There was never any explanation, official or otherwise, offered by Hosting-Unlimited for the extremely poor performance during Jult - but 97.7% is an absolute joke these days.
Helene is even worse (although had 100% uptime in July):
http://uptime.alertra.com/uptime.php...37&abrv=Helene
September - 82.227%
August - 91.280%
/gordy is on delos
I agree.
I agree.97.7% is an absolute joke these days.
This isn't 'usual', looking at all the servers, in the long term, and I hope it'll be resolved properly and uptime will improve dramatically when the migrations are done and any problems cleared up. Recently, for a few people, it will indeed have sucked.
But at the end of the day Hosting-Unlimited have given little warning about the migration (nor indeed in my case any 'official' communications of the change). And the problems with poor uptime were evident in July, throughout August and now September. For how long do they plan on using it as an excuse. The migration farce is only stretching them further - they simply seem unable to keep their servers online.
The migrations were meant to be completed weeks ago (according to the schedule posted on the 'unofficial' forum) - but it seems even that has resulted in numerous complications. When the forum was up i noticed it had messed up several scripts for several people. What sort of dodgy company are they running? Things like that should have been ironed out with decent testing of the new servers' configurations prior to attempting migration. I think they've forgotten who's paying their wages. And i think they'll either have to seriously change their ways or they'll disappear along with the hundreds of hosting companies that do each year.
And these poor results are not too uncommon - two other noticeable ones are:
athena - July - 97.991%
nyx - August - 96.997%
It's clear that it happens more often than it should and when it comes to reliability, Hosting-Unlimited can't be relied upon for decent uptime.
Give them their due they have fixed my gallery yay!
Delos server stats for this month so far
Outages: 4
Downtime: 1 hrs, 49 mins, 21 secs
Percentage: 97.249%
And its down for the second time tonight.
One web host move coming up, anyone got anything good to say about http://www.dream-hosting.co.uk ?
Any other recommendations , I'm looking to spend upto £50 a year for upwards of the following: 500mb Webspace, 10gb traffic, php and mysql required as well as having UK servers?
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