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Thread: Have you ever RMA'd a tech product?

  1. #49
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    Re: Have you ever RMA'd a tech product?

    I've RMA'd products many times. most of these times it went quite smoothly. Even with Sandisk - which required repeated RMAs due to a rubbishrubbishrubbishrubbishty flash drive - they required to verify the authenticity of the product, and then replaced it.
    Intel replaced a CPU even out of warranty.
    And Asus replaced a motherboard after a few weeks of back and forth.

  2. #50
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    • squirrelz's system
      • Motherboard:
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    Re: Have you ever RMA'd a tech product?

    I returned some 8 year old Crucial Ballistix DDR2 that had degraded over time - was able to show the memtest86 report with the faulty locations. They couldn't replace as they no longer had anything similar but sent a DDR4 SODIMM that I could use in a different system, so I was happy with that.
    Amazon have been generally quite straightforward to deal with for returns, even when it was not totally 100% clear that the product being returned was at fault (an NVMe SSD that kept corrupting, even after re-installing windows - returned it, but after a week discovered the same fault hitting the SATA SSD I'd used in it's place. Eventually replaced the mb/cpu and all good so far)
    Have returned a couple of Hard Drives over the years too, IBM and Seagate, with no really hassle other than not having the drive for a few weeks.

  3. #51
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    Re: Have you ever RMA'd a tech product?

    I'm in the process of RMA'ing Ubiquiti equipment, they are responsive but it is a pain as you have to return to Czech Republic. I hate working out the HMRC Customs codes.

  4. #52
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    • adidan's system
      • Motherboard:
      • MSI B450M Mortar Max
      • CPU:
      • R5 3600
      • Memory:
      • 32Gb 3200Mhz Crucial Ballistix Sport
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    Re: Have you ever RMA'd a tech product?

    Just RMAd a Corsair MP510 nvme.

    After a few too and fro friendly enough emails once I sent it off I got a replacement in a couple of days.

    Scan deal with the returns so that was nice and straight forward being in the UK
    Grab that. Get that. Check it out. Bring that here. Grab anything useful. Take anything good.

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