well i paid £30ish(inc p&p) for 2 akasa eo coolers that were not sutable so i sent them back well packaged(better than scans) and waited almost a week for the paypal refund and when i got it it was £22 £8 short of what i paid, if i dont want the product then the full amout should be refunded ..... i am now £13 out of pocket and im *edited* off evory other online company refunds the whole sum inc p&p i think scan should make sure they state you dont get all ure money back
would have done better selling them on ebay
i have a pending order of £56 with scan and im thinking about canceling it