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Thread: Missing parts

  1. 04-12-2009, 02:32 PM #1
    Dareos
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    Missing parts

    Hi Guys, i ordered the Samsung Story station on Thursday, it arrived today at 9am, all prompt and correct as always. Unfortunately the seal was broken (its one of those silly paper ones and they tear under the slightest pressure). Upon checking the quick start guide for a contents list, I found that the 3 pin plug (its 2 pin on the diagram though) is missing. The actual power adaptor is there, as is the mini USB to USB cable, just the figure 8 to 3 pin plug is missing.

    The drive works perfectly, (i salvaged a figure 8 from my kitchen radio) and file transfers are well under way, so hoping that you could send out another figure 8 rather than RMAing everything


    Cheers
    We're only here for the Banter - The Luvvies - Chewin' The Fat

    Violence and Lubrication is the solution to fixing everything, if it still doesn't work, you need more lubrication.

    Quote Originally Posted by this_is_gav View Post
    How do you change the height of them?

    I've just had a quick fiddle with the knob at the front :\
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  2. 11-12-2009, 08:54 PM #2
    Dareos
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    Re: Missing parts

    still no reply, either here or by email. I have submitted this to the scan aftersales part of the website too.

    can I have a reply please?:
    We're only here for the Banter - The Luvvies - Chewin' The Fat

    Violence and Lubrication is the solution to fixing everything, if it still doesn't work, you need more lubrication.

    Quote Originally Posted by this_is_gav View Post
    How do you change the height of them?

    I've just had a quick fiddle with the knob at the front :\
    Reply With Quote Reply With Quote
  3. 11-12-2009, 10:41 PM #3
    david@scan
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    Re: Missing parts

    Please can you also log the details down via the customer services link below. Thanks
    Customer Services - Returns - Sales - Technical

    Check out offer updates @ www.twitter.com/Scancomputers
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  4. 12-12-2009, 05:44 PM #4
    Dareos
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    • Dareos's system
      • Motherboard:
      • Gigabyte Z77 - UD3H
      • CPU:
      • Intel i5 Ivy Bridge
      • Memory:
      • 16GB Corsair Vengeance
      • Storage:
      • Crucial M4 128GB, Seagate Barracuda 2TB
      • Graphics card(s):
      • Gigabyte Geforce 670 OC Windforce x 2
      • PSU:
      • Corsair 1050 Modular
      • Case:
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      • Operating System:
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      • 27" DGM and 40" Samsung TV
      • Internet:
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    Re: Missing parts

    I already have, but i will do so again
    We're only here for the Banter - The Luvvies - Chewin' The Fat

    Violence and Lubrication is the solution to fixing everything, if it still doesn't work, you need more lubrication.

    Quote Originally Posted by this_is_gav View Post
    How do you change the height of them?

    I've just had a quick fiddle with the knob at the front :\
    Reply With Quote Reply With Quote
  5. 12-12-2009, 05:50 PM #5
    Dareos
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    • Dareos's system
      • Motherboard:
      • Gigabyte Z77 - UD3H
      • CPU:
      • Intel i5 Ivy Bridge
      • Memory:
      • 16GB Corsair Vengeance
      • Storage:
      • Crucial M4 128GB, Seagate Barracuda 2TB
      • Graphics card(s):
      • Gigabyte Geforce 670 OC Windforce x 2
      • PSU:
      • Corsair 1050 Modular
      • Case:
      • Fractal R3
      • Operating System:
      • Win 7
      • Monitor(s):
      • 27" DGM and 40" Samsung TV
      • Internet:
      • 152 Mb Virgin

    Re: Missing parts

    OLQ748728 is the new reference

    OLQ748728 also appears to be the previous one.
    We're only here for the Banter - The Luvvies - Chewin' The Fat

    Violence and Lubrication is the solution to fixing everything, if it still doesn't work, you need more lubrication.

    Quote Originally Posted by this_is_gav View Post
    How do you change the height of them?

    I've just had a quick fiddle with the knob at the front :\
    Reply With Quote Reply With Quote
  6. 14-12-2009, 03:20 PM #6
    Dareos
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    • Dareos's system
      • Motherboard:
      • Gigabyte Z77 - UD3H
      • CPU:
      • Intel i5 Ivy Bridge
      • Memory:
      • 16GB Corsair Vengeance
      • Storage:
      • Crucial M4 128GB, Seagate Barracuda 2TB
      • Graphics card(s):
      • Gigabyte Geforce 670 OC Windforce x 2
      • PSU:
      • Corsair 1050 Modular
      • Case:
      • Fractal R3
      • Operating System:
      • Win 7
      • Monitor(s):
      • 27" DGM and 40" Samsung TV
      • Internet:
      • 152 Mb Virgin

    Re: Missing parts

    cable arrived by post this morning. Thanks guys, kitchen radio working again lol
    We're only here for the Banter - The Luvvies - Chewin' The Fat

    Violence and Lubrication is the solution to fixing everything, if it still doesn't work, you need more lubrication.

    Quote Originally Posted by this_is_gav View Post
    How do you change the height of them?

    I've just had a quick fiddle with the knob at the front :\
    Reply With Quote Reply With Quote
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