Chasing up RMA

[adsmithy]

Number: 215784

Hi,

I RMA'd a Samsung hard drive to you, and I've since been told it has no fault. I was asked to "contact the returns department". I've since sent an email, received a reply, confirming no fault had been found but have not been told what happens next?

Can someone let me know whats happening with it or should I ring you?

Kind regards,
adsmithy

[Meaker]

Ring, i've had to follow up 3 times on the same RMA where I have been promised emails to update me each time.

[TAKTAK]

Ring, i've had to follow up 3 times on the same RMA where I have been promised emails to update me each time.

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