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Thread: RMA Awaiting replacement/Credit query

  1. #1
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    • Spartan-047's system
      • Motherboard:
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      • CPU:
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      • Western Digital Caviar blue 320 GB, 16 ms
      • Graphics card(s):
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      • PSU:
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    Exclamation RMA Awaiting replacement/Credit query

    Hello Scan,



    I know there are numerous threads like these, but just to clarify, since the faulty item (which was a pair of 2x 1GB Corsair memory modules) arrived and was posted faulty on the website RMA status on 5/8/2010, when can I expect the replacement memory modules to be delivered to me?

    I know for one thing that you still have the same memory modules in stock at your warehouse, so availability shouldn't be a problem, and I would think that this will be resolved ASAP. I've know and read that Scan has an impeccable customer service record on CustomPC, and I do hope you don't let me down.

    Thanks in advance.

    From Spartan-047.

    -edit- I will provide RMA details to the next Scan staff upon request.
    Last edited by Spartan-047; 09-08-2010 at 04:19 PM. Reason: info update

  2. #2
    Moderator DavidM's Avatar
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    Re: RMA Awaiting replacement/Credit query

    Was this for a built system or components?

  3. #3
    Registered+
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    • Spartan-047's system
      • Motherboard:
      • MSI 770-C45
      • CPU:
      • AMD Athlon II X2 250 3.0Ghz
      • Memory:
      • Crucial 3GB DDr3 1066MhZ RAM
      • Storage:
      • Western Digital Caviar blue 320 GB, 16 ms
      • Graphics card(s):
      • Sparkle GeForce GTS 250 512Mb GDDR3
      • PSU:
      • CURRENTLY PowerCool 550W (am thinking of replacing it)
      • Case:
      • Recycled iCute 818SL ATX Mid-Tower Case
      • Operating System:
      • Windows XP Professional SP3/ Windows 7 Ultimate 32-bit dual boot
      • Monitor(s):
      • Acer 20" Widescreen VGA
      • Internet:
      • Virgin Media 30Mbps (XL package)

    Re: RMA Awaiting replacement/Credit query

    it's for a component, thanks for the reply David.

  4. #4
    Moderator DavidM's Avatar
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    Re: RMA Awaiting replacement/Credit query

    Ok - I'll ask someone to move it to the correct forum area.

    In the meantime, can you log the details on our site - using the link below? Thanks.

  5. #5
    Registered+
    Join Date
    Aug 2010
    Location
    At home
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    Thanked
    1 time in 1 post
    • Spartan-047's system
      • Motherboard:
      • MSI 770-C45
      • CPU:
      • AMD Athlon II X2 250 3.0Ghz
      • Memory:
      • Crucial 3GB DDr3 1066MhZ RAM
      • Storage:
      • Western Digital Caviar blue 320 GB, 16 ms
      • Graphics card(s):
      • Sparkle GeForce GTS 250 512Mb GDDR3
      • PSU:
      • CURRENTLY PowerCool 550W (am thinking of replacing it)
      • Case:
      • Recycled iCute 818SL ATX Mid-Tower Case
      • Operating System:
      • Windows XP Professional SP3/ Windows 7 Ultimate 32-bit dual boot
      • Monitor(s):
      • Acer 20" Widescreen VGA
      • Internet:
      • Virgin Media 30Mbps (XL package)

    Re: RMA Awaiting replacement/Credit query

    Right, got the RMA and Invoice number sent to you link (I navigated to Queries>Returns to do so under the message box provided), so I'll wait and see (hopefully not too long!)

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