RMA Help , Faulty i2500k cpu

[Bobbyboy UK]

Any chance of a rma/refund for this please, would like to get it collected or sent today please.

Thanks


Your allocated query number is OLQ891018
We can acknowledge receipt of your online query and a member of our Support Team will contact you shortly. Thank you for your patience in the meantime.

[Blackmage]

Hey, sorry to interrupt but what's wrong with the cpu?

[Bobbyboy UK]

Hey, sorry to interrupt but what's wrong with the cpu?

its dead , wont work, kapput, tried it in two motherboards, same, bought a new cpu as scan had run out, and motherboards fine.

still waiting for a rma, heard storys of rma problems with scan, first time ive had to result to a rma

[Bobbyboy UK]

thanks for moving this, how about replying? or do the rma questions get swept under the carpet

[wesleyaldred]

Bobbyboy

You should receive some emails shortly, sorry for the delay, we are very busy at the moment.

[Bobbyboy UK]

Bobbyboy

You should receive some emails shortly, sorry for the delay, we are very busy at the moment.

Thanks, got them , sorry for being pushy

[Bobbyboy UK]

Hello

You got the cpu back on thursday, whats happening?

RMA number 237561

[Bobbyboy UK]

well ive been refunded £150 for a i2500k retail cpu which was 2 days old and didnt work. what a pathetic amount. i bought a bundle and asus p67 pro for £310.

It would mean the price of the motherboard is £160 which has been as low as £135 and currently £140 on your website.

You have totally ripped me off !!

[wesleyaldred]

Sorry I have sent you an email to confirm the amount entered onto the RMA database was the ex vat amount in error. I have verified the correct refund amount in my email.

Apologies for any confusion.

[Bobbyboy UK]

you gave me a heart attack.179 is better.thanks

[wesleyaldred]

No Worries

Sorry for the confusion