is this yet again another order gone wrong

[sniperdude]

00E1565600
this yet another order fail ?

yesterday ordered 4 items all showing in stock expecting delivery for 30th using 24 hour delivery
this is my last contact

The real time status of your invoice is: Stage 2 of 4

1. Invoice printed / Awaiting authorisation - 28 Dec 2010 17:50:00
2. Payment authorised - 28 Dec 2010 17:50:00
3. Order picked / Awaiting despatch
4. Order despatched


after no contact at all and this not being dispatched I check the site again and find the keyboard is out of stock now... same thing happened on my last order with different items its really annoying
placing order having the money taken and having nothing sent


EDIT WILL RING TOMORROW

[Razzstar]

This happened to me today too!

I placed an order on tuesday so arrive tomorrow (next day delivery)! and it was in stock then, now it's flipping out of stock and i have to wait until the 5th January for my order!

Flipping ridiculous service.. never ordering from here again; this is my first and last.

[Chris P]

sniperdude

From looking at your order the stock level of the keyboard when your order was placed. It was -4, the last order shipped for this SKU being 11 th December 2010. Therefore this product was showing as pre order when placed.

We can either remove the key board for a refund or alternatively if there is an alternative that can be selected we can dispatch the order tonight for delivery tomorrow.

Best Regards

[Chris P]

Razzstar

Please PM your Invoice number.

Regards

[sniperdude]

no it wasn't showing pre-order when placed or I wouldn't have placed it, would I.

did the same on my last order.then I was told someone beat me to it ....fact is your system is terrible
and you constantly blame the customer for this...no doubt looses you more customers than anything


you only have to look over posts here to see that