Nero or Burner ?

[Foxile]

I've just tried to burn two video files to a DVD.

I'm using an LG-4163B ( Firmware A103 ) and Nero 6.6.0.8a. Nero info tool reports XP ASPI and Nero ASPI working correctly.

The burn start okay, then bins out with the following log file:


Paul
Home
1A25-0806-7030-1679-1430-4223

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 12:06:00
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 22/03/2005 11:41:18
Nero Version: 6.6.0.8 (Nero Express)
Recorder: <HL-DT-ST DVDRAM GSA-4163B>Version: A103 - HA 2 TA 2 - 6.6.0.8
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <IDE DVD-ROM 16X >Version: 5.30 - HA 0 TA 2 - 6.6.0.8
Adapter driver: <nvatabus> HA 0

=== Scsi-Device-Map ===
CdRomPeripheral : IDE DVD-ROM 16X nvatabus Port 0 ID 2 DMA: Off
DiskPeripheral : WDC WD2500JD-00HBB0 nvatabus Port 1 ID 0 DMA: Off

=== CDRom-Device-Map ===
IDE DVD-ROM 16X E: CDRom0
HL-DT-ST DVDRAM GSA-4163 F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048048kB)
Free physical memory: 511MB (523332kB)
Memory in use : 50 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

25.3.2005
ISO compilation
08:36:54 #1 Text 0 File Isodoc.cpp, Line 6172
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

08:36:54 #2 Text 0 File Reader.cpp, Line 127
Reader running

08:36:54 #3 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVDRAM GSA-4163B running

08:36:54 #4 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

08:36:54 #5 Text 0 File Burncd.cpp, Line 3153
Turn on Disc-At-Once, using DVD media

08:36:55 #6 Text 0 File DlgWaitCD.cpp, Line 259
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1405775 (312:23.50, 2745MB)

08:36:55 #7 Text 0 File DlgWaitCD.cpp, Line 271
Write in overburning mode: NO (enabled: CD)

08:36:55 #8 Text 0 File DlgWaitCD.cpp, Line 2316
Recorder: HL-DT-ST DVDRAM GSA-4163B, Media type: DVD-R
Disc Manufacturer: TTG01 -
Disc Application Code: 64, Disc Physical Code: 193

08:36:55 #9 Text 0 File DlgWaitCD.cpp, Line 433
>>> Protocol of DlgWaitCD activities: <<<
=========================================

08:36:55 #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1405776 (1405776) = #1405776/312:23.51
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1405776 blocks [HL-DT-ST DVDRAM GSA-4163B]
--------------------------------------------------------------

08:36:55 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [HL-DT-ST DVDRAM GSA-4163B] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2879029248, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1405776 | lead-out | 1 | 0x41 | 0x00

08:36:55 #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

08:36:55 #13 Text 0 File Burncd.cpp, Line 4040
Cache writing successful.

08:36:55 #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

08:36:55 #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

08:36:55 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

08:36:55 #17 Text 0 File DVDR.cpp, Line 2194
Recording mode: Sequential Recording Mode

08:36:55 #18 Text 0 File Mmc.cpp, Line 21235
Set BUFE: Buffer underrun protection -> ON

08:36:55 #19 Text 0 File DVDR.cpp, Line 2340
Start write address at LBA 0
DVD high compatibility mode: Yes

08:36:55 #20 Text 0 File Cdrdrv.cpp, Line 8430
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

08:36:55 #21 Text 0 File DVDR.cpp, Line 4842
Drive: HL-DT-ST DVDRAM GSA-4163B
Book Type request [LG]: DVD-ROM
Book Type setting not supported for the loaded disc type

08:37:04 #22 SCSI -500 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 2, TA 2, LUN 0, buffer 0x05790000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

08:37:05 #23 SCSI -1114 File Cdrdrv.cpp, Line 1435
SCSI Exec, HA 2, TA 2, LUN 0, buffer 0x05E11600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x10
0x00 0x00 0x00 0x0C 0x29 0x00

08:37:05 #24 CDR -1114 File Writer.cpp, Line 311
Reset occurred

08:37:05 #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

08:37:05 #26 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

08:37:05 #27 Text 0 File DVDR.cpp, Line 2603
EndDAO: Last written address was -1

08:37:05 #28 Text 0 File DVDR.cpp, Line 4842
Drive: HL-DT-ST DVDRAM GSA-4163B
Book Type request [LG]: DVD+R
Book Type setting not supported for the loaded disc type

08:37:05 #29 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 12:06:00
File 'Drivers\nvatabus.sys': Ver=5.10.2600.0507 built by: WinDDK, size=88960 bytes, created 20/01/2005 11:45:30 (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


Is it liable to be a problem with my burner, or the program itself ?

[Foxile]

Turns out it was neither.

I was using my burner in an external enclosure and that was the problem. As soon as I swapped the drives over, so the burner was inside the Shuttle case, it works perfectly.

[Foxile]

Scratch that...looks like the problem is back.

Hopefully Nero support can help

[yamangman]

What are you trying to do, create a DVD from a compressed video source, a DVD from a DVD compatible video source, or simply copy video files as files?

[Foxile]

What are you trying to do, create a DVD from a compressed video source, a DVD from a DVD compatible video source, or simply copy video files as files?

I'm trying to write two large ( 1.14Gb and 1.64 GB respectively ) on to a DVD-R. The disc seems to write okay, but on data verification, it has sector read errors from about 50% through the disc.

The first video file can be read, but the second is corrupt, even though the original on my hard drive is fine.

[Insomniac]

The problem is that you don't have DMA enabled.

I'm surprised your PC isn't really slow as well.

Check the Bios first and make sure DMA is enabled (not PIO mode) for your hard drive/s and also for your CD and DVD drive/s.

Then do the same in Device Manager.

[Foxile]

I've checked BIOS and it lists PIO mode as Auto and DMA as Auto.
I can't disable PIO mode in BIOS, but when I check the Device Manager for the disk, it lists the mode as:

Serial ATA Generation 1-1.5G for the hard drive.
Ultra DMA 2 for the burner.

[Insomniac]

The log you supplied lists DMA as off for two devices installed.

=== Scsi-Device-Map ===
CdRomPeripheral : IDE DVD-ROM 16X nvatabus Port 0 ID 2 DMA: Off
DiskPeripheral : WDC WD2500JD-00HBB0 nvatabus Port 1 ID 0 DMA: Off

If you cannot enable DMA, then you need to update your motherboard drivers.

It's only older hardware that needs PIO mode,

[Foxile]

I have the latest BIOS from Shuttle, so I'm stuffed there.

When I go into Device Manager, it's set to let BIOS automatically choose the best mode. On the HD, I have either Serial ATA Generation 1-1.5G or PIO. It's set to the first.

On the burner, there are loads of modes listed and it's set to Ultra DMA.

I have changed it from auto, to manual and selected the same modes again.

I'll try another burn and see if anything has changed.

[Foxile]

Long shot I know, but could it be the size of the second file that's causing the problem ?

[Foxile]

No change, by manually setting the mode to what XP was selecting anyway.

[Foxile]

New log file from failed burn, here:

http://www.assq00.dsl.pipex.com/Log.txt

[Foxile]

Updated Nero log file of a failed burn:

http://www.assq00.dsl.pipex.com/Log.txt

[Insomniac]

As I've stated, you will always have problems until you enable DMA.

XP will revert to PIO mode by default after a certain number of errors as a safety measure.

If you cannot enable DMA, then you need to update your motherboard/controller drivers.

Both your LG DVD burner and Western Digital hard drive have DMA off.

All modern hardware uses DMA.

[Foxile]

As I've stated, you will always have problems until you enable DMA.

XP will revert to PIO mode by default after a certain number of errors as a safety measure.

If you cannot enable DMA, then you need to update your motherboard/controller drivers.

Both your LG DVD burner and Western Digital hard drive have DMA off.

All modern hardware uses DMA.

I hear what you're saying, but when I look at the drives in Device Manager, it reports both are using DMA. It's only Nero's log that reports PIO.

I have re-installed the drivers for my motherboard a few times, using both Shuttle's and the nForce4 driver pack from nVidia's site.

I've even tried the OC.com PIO mode fix ( http://www.overclockers.com/articles1161/ ), but that hasn't worked either.

[Insomniac]

Check System Information in Accessories, then System Tools.

Look in the DMA and also Problem Devices heading and what do they say?

Assuming you are using the latest Bios and latest motherboard controllers, set it so it only uses DMA. Don't allow other or secondary options.

If that is failing, try removing the relevant controller/s from Device Manager, rebooting and letting windows detect it.

If that still fails, try reinstalling Nero.

To do that you need to download from the Ahead Website the Nero Clean Tool as the normal uninstaller doesn't remove everything.

The only other things I can think off is the IDE cables, and conflicting software.

If you have other burning software, remove them and try just Nero.

Failing all that, then the fault either lays with the controller drivers or Nero itself.

If you have the patience and motivation, you can use CD/DVD Speed included in the Nero Toolkit.

Finally, try a simulation burn with a slow speed and if that is okay try gradually increasing it.

Sorry, but without having the PC in front of me that's about all I can come up with.

Good luck.