O2 home broadband - a heap of ****e!

[mycarsavw]

That looks like what I recently experienced with TalkTalk. What is the modem synchronising speed though? That was the main issue at the time.
I am sure there are unhappy customers on all ISPs. O2 lived up to my expectations though.

Sync speeds show 18xx kbps up and 244 kbps down.

The speed is going somewhere, no one knows where.

If I use BT speedtester I get full speed back on the line within a few minutes until the next router power cycle when it's back to crap speed again.

I've had numerous tickets opened with o2, their engineers are baffled too - I've lost the will to bother with it any more though.

[BlackKnight_UK]

All that waffle about how far the wires go from the exchange to me doesn't explain why my connection is 6.9Mb/s during the day and 0.3Mb/s at night other than more people are using it then.

I'll check the modem sync thingy when I get home next week.

I would like to point out that when I was on Orange I had 6.9Mb/s 24/7, I left them because they increased the price of the package from £19.99 a month to £24.99 with the excuse that the extra money was to pay for them to put equipment in more exchanges.

[mycarsavw]

If I use BT speedtester I get full speed back on the line within a few minutes until the next router power cycle when it's back to crap speed again.

www.speedtester.bt.com

BT Speedster is a rip off, you can achieve the same effect by disconnecting a wire in the phone socket!

No idea what BT Speedster is, a car maybe?

[Anastie]

saying that my connection will be "slower than normal" between 8am tomorrow and 8am sunday due to a transport company doing some major works near some O2 cables or some such.

I got the same but Im in Northumberland!!

[ma9mwah2]

I got the same mail (via Be). connection did slow down a little but it never failed

[Blitzen]

UPDATE:
Even though i had the text message teling me there may be problems this weekend, the service, as usual, was still top notch and very quick.

[probedb]

UPDATE:
Even though i had the text message teling me there may be problems this weekend, the service, as usual, was still top notch and very quick.

Same here. Other than the standard router falling over regularly it's a great service. Shiny new D-Link router turned up today so that should be an end to router troubles.

[InkZ]

I get a solid 18mb connection on 02 with 1.8mbs download from usenet.

What I have found is that the DNS servers cause me a lot of issues. I have changed my dns on the pc (couldn't be bothered to telnet and mess around with the router) to opendns.org and a lot of my problems have dissapeared. I do have to reboot the router every 2-3 days but I can live with that. I think I will eventually replace the router though as it's very unstable. My old netgear 834g won't sync above 7mb

[davidcrofter]

Important Update for anybody on 02 Access:
P2P traffic has been limited to 5 kb/s 24/7 ... looks like 02 will be losing the majority of their Access Customers very soon as you can still get out even if tied into a contract.

[mycarsavw]

That's because people on o2 Home Access can only get 5 kb/s

[MadduckUK]

Important Update for anybody on 02 Access:
P2P traffic has been limited to 5 kb/s 24/7:

is this true?

[Blitzen]

All that waffle about how far the wires go from the exchange to me doesn't explain why my connection is 6.9Mb/s during the day and 0.3Mb/s at night other than more people are using it then.

I'll check the modem sync thingy when I get home next week.

I would like to point out that when I was on Orange I had 6.9Mb/s 24/7, I left them because they increased the price of the package from £19.99 a month to £24.99 with the excuse that the extra money was to pay for them to put equipment in more exchanges.

Are you not listening to what people are saying?
O2 Access is renowed to be rubbish. You are preaching to the converted.
Most are on O2 LLU however and its great.

To make a blanket statement like yours when you have no experience of the LLU side of things is foolish if you have no idea (which you clearly don't) about how that sevice is provided and acts.

[davidcrofter]

I would beg to differ with your statement of most people being on LLU ... as it seems 02 have saturated the Access service with a flood of new customers over the last 6 months but to put it bluntly they don't want to spend anymore money on having enough bandwith for those new customers.

So yes 02 Access is bloody atrocious with 24/7 throttling on p2p being the latest addition and maybe if the OP edited the title to say as much it would make you happy ... but lets be frank here just because LLU 02 customers (such as yourself) think the 02/Be service is absolutely stonking it doesn't give you any more right to say that 02 is great than it does for the OP to say it is pants.

[kwanho]

+1 O2 is great. Are you on their access package?

I'm almost 100% happy with O2, only thing is the router sometimes keeps on disconnecting, and would not assign IP to my PS3, it gives it a IP starting with 196 i think and not 192, so no connection.

Have contacted O2, but they recon it's nothing wrong with my router and asks me to hard reset it, does the trick, but problem comes back after a while.

All working well now, but never know when it decides to play up.

Btw, O2 has been one of my fastest ISP, used to pay £30 a month to Zen (i think it was), but now only paying £7.50 as I've got a O2 mobile, it's great.

[Barrichello]

I'm almost 100% happy with O2, only thing is the router sometimes keeps on disconnecting, and would not assign IP to my PS3, it gives it a IP starting with 196 i think and not 192, so no connection.

Have you tried assigning a static IP to your PS3?

[Jay]

my connection is a bit turd tonight