Help! Razor Deathadder buttons broken

[adsmithy]

The buttons on my Deathadder are broken. The left click is not clicking or working, right click is clicking but not working. Anyone had anything similar happen? I've had the mouse just under a year.

[staffsMike]

Well if it's less than a year old you can contact the retailer. Can always try razor directly as well as it might be quicker if that is all the retailer are going to do.

[adsmithy]

I've checked and it's been a week over a year since I bought it from Scan

[Webby]

Contact Razer direct you never know they may honour the warranty still.

Certainly no harm in trying!

[adsmithy]

Contacted Scan and they have setup an RMA for me. I was surprised given that I've had it over year, but I'm not complaining

[Englander]

Currently in the process of RMA'ing my Copperhead via Razer and they really do take their time.

This was only about a week after I RMA'd my Razer keyboard because of an iffy backlight. In that case, I emailed Razer about it and they promtply said that they would RMA it. However, the days passed and instead I went to Scan. The Razer folks did email back asking for the collection address but by the time they had, Scan had already picked the jeyboard up and sent me the replacement...

Now regarding the mouse, they've emailed me about 3 times telling me that they've handed the case to their EU department or something, but not a lot else

[adsmithy]

Scan sent me a replacement out very promptly. Very impressed with their RMA procedure