RMA completed but still no refund

[atmadden]

Hello

I had the email yesterday saying RMA now complete and refund issued but I don't have money in my paypal account how long does this normally take?

RMA is 209680

[TAKTAK]

It usually takes a few days to clear i think

(3-5 rings a bell)

[atmadden]

Can somebody from Scan please quote on this as still no refund and already had RMA complete email saying refund processed.

Thanks

[wesleyaldred]

From RMA completed the credit information is passed to our accounts department, they will then check to ensure all is correct and no mistakes have been made, then will finalise the refund, from this point the refund will take around 3 working days even with paypal as this still has to go through our merchant services.

PS

I have moved this post to the after sales section, please be sure to post in the correct section in the future.