DPD Collection of RMA item

[wesleyaldred]

HI

Sorry when you rang this morning and said you had been speaking to myself, I didnt realise it was via Hexus and so didnt remember the matter.

Mark will resolve all of this for you and you will get a free update to the item that should have been changed to already.......

My notes to replace the item with an alternative were on the RMA and remain on the RMA, I am speaking with the member of staff whom actioned your replacement and ignored my notes as we speak.

I am sorry for all the hassles you have had with this.

Wesley

[redddraggon]

Hi Thanks for that,

I notice on the tracking DPD attempted delivery but obviously no one was there, have you now instructed them to return the item to Scan?