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Thread: When An Order Is Delayed, What Happens Next?

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    When An Order Is Delayed, What Happens Next?

    If I were to order my parts for Friday the 7th of December (Friday after next) and one of the items i ordered went out of stock between now and then, does the order get delayed untill the part comes in and then the orders sent on whichever day it can next be sent to you?

    I ask because I have a limited period of time each week in that I can be home to sign for and take the delivery. And that is Friday mornings and Saturdays (which citylink charge extra for delivering on).

    Thanks.

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    Moderator Carlh's Avatar
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    Re: When An Order Is Delayed, What Happens Next?

    westy159,

    If any items are out of stock when the order is placed then it will delay the order.

    It might be worth you ordering now and selecting the delivery date of the 7th - if you cant do this on the website then you can call our sales team who arrnage this for you.

    It might also be worth you putting the delivery down for pre 12 to ensure that you will be available to sign for the goods.

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    Re: When An Order Is Delayed, What Happens Next?

    Got payed today so I went ahead and, at last, ordered my system ^_^
    Cheers Carlh, I picked Dec 7th, pre 12.

    Do you know from what time citylink start delivering? like from 8am onwards or something?

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    Re: When An Order Is Delayed, What Happens Next?

    Its from 8
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