City Link :@

[mc6415]

Wasn't sure where to put this but I didn't recieve my goods on stated day whats more I checked online and they said they attempted delivery 14mins ago and left a card, did they heck, I've taken the day off of work to make sure I was here. waste of time and money, I phoned up and they asked me if I had a white front door, when it's brown so they attempted to deliver to the wrong address they then check to see if h can come back, apparantly in 14 minutes he's drove back to Okehampton from Cornwall, I went on to ask how this was possible considering I live 1 hour 20 drive away, the customer 'service' representative then hung up on me. I've had goods coming with city link before and had the exact same problems. Poor show on city links behalf, followed by a very rude rep hanging up on me. I realise this is not Scan's fault but would like to point out that it is very frustrating and that no company should have a service rep who hangs up on customers.

EDIT: Finally got through to them to try and re-arrange delivery, got through to a woman named Janine, who was very polite, agreed with me that being hung up on was out of order and I'll hopefully have my item tomorrow.

[Yosh]

He/She must be employee of the month doing 65 miles in 14 minutes

[SammEl]

Have used City Link with Scan and Amazon and everytime they are ontime.

Seems to be a location thing (I also live 5 minutes from the depot so that might be another thing).

[Meaker]

It really depends on where you are, I am friends with my citylink driver so he is nice to me and will leave my package with neighbors etc.

[Lozza81]

I live about 10 miles from my Citylink Depot.
I have order many items through City Link over the years both to my home and former work, and apart from delivery's sometimes coming a day late ,I hadn't had a problem with them before. Until today!

I ordered a new PSU last week through Ebuyer, which should have come yesterday 09-02-09.
Waited in all day....nothing.
Waited in all day today.....again nothing.
Called City Link and it seems between eBuyer's warehouse and their depot the parcel 'was lost'
i.e. on both Ebuyer's and City Links website it shows it was scanned at 12:10pm Friday 06-02-02 en route to City Links Depot and then it was never scanned again.
Delivery date on both sites state 09-02-09.
Nothing has showed up, no card or rung doorbell.
Therefore I called ebuyer also today and they let me have a full refund which came through tonight.

Thus Ebuyer I am satisfied with
CityLink well you can draw your own conclusions