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Thread: City Link are the worst couriers in history

  1. #1
    jim
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    City Link are the worst couriers in history

    How do they manage to mess up every single delivery I ever have off them? It's untrue. And then, for good measure, they don't pick up the phone.

    How you are still in business, City Link, I have no idea. Go jump off a cliff.

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    Millenwagon (27-04-2011)

  3. #2
    Moosing about! CAT-THE-FIFTH's Avatar
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    Re: City Link are the worst couriers in history

    They are known as ****tylink by some people!

    Amtrak were pretty bad but went off the rails eventually!

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    Senior Member oolon's Avatar
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    Re: City Link are the worst couriers in history

    Feeling better now snootyjim?

    Personally I hate Parcel Farce more, who set me a letter about customs duty to be paid that took 1 month to arrive, they return items after 2 weeks! Fortunately I managed to track it down just before the deadline (2 weeks before the letter arrived).
    (\__/) All I wanted in the end was world domination and a whole lot of money to spend. - NMA
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  5. #4
    jim
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    Re: City Link are the worst couriers in history

    Not really. 30 minutes late and counting, £4 wasted on a call centre that won't pick up, typical day's service.

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    Re: City Link are the worst couriers in history

    I seem to live in a golden area for decent couriers. The only delivery I've ever had that went wrong was when I ordered a chair from Viking direct and they left it on my doorstep for 2 days as I wasn't in and I can't recall the courier they use at the time. Credit to the local Citylink guy though, if I know I'm getting a delivery from them I know he'll be at the door at 8.45-9am.

  7. #6
    jim
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    Re: City Link are the worst couriers in history

    I've now spent £10 on phonecalls to find out that they don't know what's going on.

    Cheers City Link

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    aka .:iGi:. Calcutter DannyM's Avatar
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    Re: City Link are the worst couriers in history

    Quote Originally Posted by SHare View Post
    I seem to live in a golden area for decent couriers. The only delivery I've ever had that went wrong was when I ordered a chair from Viking direct and they left it on my doorstep for 2 days as I wasn't in and I can't recall the courier they use at the time. Credit to the local Citylink guy though, if I know I'm getting a delivery from them I know he'll be at the door at 8.45-9am.
    I know it's of no use but I share the above view, Parcel Force, City Link, both guys shop at where I work so it's cushty if I'm at work and I've missed a parcel they always let me know!

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    Re: City Link are the worst couriers in history

    People complain at royal mail blah blah this blah blah that, but they're a million times more competent than the other couriers out there. City Link were supposed to deliver me 4gb corsair xms3 ram before 12pm the other week, by 3pm it still wasnt here and i was pissed. I rang them... "oh, it got left in the depot, they forgot to take it with them". Literally less than 5 minutes later it was here, driver said "please dont punch me" so i smashed him with a brick instead. (ok, obviously i didn't really assault the driver, but i was highly tempted!) Well, i aint paying an extra £8 for next day delivery, luckily i got it back and ended up with free delivery but thats not the point haha.

  10. #9
    Formerly known as Andehh Andeh13's Avatar
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    Re: City Link are the worst couriers in history

    I've had problems with them before, the whole ghost knocking & note appearing through the door when I was sat in the house waiting for it all day!

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    jim
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    Re: City Link are the worst couriers in history

    I'm waiting for a pre-1730 delivery at present. I was told that it "might arrive by 1930". It hasn't.

    I await the next phase with great excitement.

  12. #11
    jim
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    Re: City Link are the worst couriers in history

    Ooh, fantastic. They still don't know what's going on, but it should be with me before midnight


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    Re: City Link are the worst couriers in history

    Quote Originally Posted by snootyjim View Post
    Ooh, fantastic. They still don't know what's going on, but it should be with me before midnight
    Did they say on what day though?
    (\__/) All I wanted in the end was world domination and a whole lot of money to spend. - NMA
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    jim
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    Re: City Link are the worst couriers in history

    Damn. And now the call centre's closed so I can't check

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    DILLIGAF GoNz0's Avatar
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    Re: City Link are the worst couriers in history

    you should be able to get the depot number direct. not that anyone will answer now.

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

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    Re: City Link are the worst couriers in history

    What you have to remember though, is that the people who deliver the City Link stuff are working franchises, so the service will vary greatly between locations. The guys here are very good, they know where they're going and they're rarely late (and if they are they apologise properly). Round the in-laws however, they're desperate... they can't find the house, and then try to say the attempted delivery but there was no-one in (scoundrels, they are). The people in the call centre probably have very little information to go on in your case Jim - you can't tell the customer what's going on if you don't know. Best thing to do is find out which company is doing City Link deliveries (even if they're in the green & yellow vans they're probably not working directly for CL) and phone them directly - get some boots in some behinds

    Quote Originally Posted by The Quentos
    "My udder is growing. Quick pass me the parsely sauce." Said Oliver.

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    DILLIGAF GoNz0's Avatar
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    Re: City Link are the worst couriers in history

    the franchise broke down years ago and got brought back as one business by rentokill and branded as initial city link

    http://www.city-link.co.uk/about-us/history/

    Capitalization is the difference between helping your Uncle Jack
    off a horse and helping your uncle jack off a horse.

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