SCAN2HEXUS Free Shipping Now Avaliable Online!

[Dihi Doctor]

I am having trouble associating my Hexus account with my Scan account - it keeps telling me "Your Hexus account was not found"

What am I doing wrong / who should I speak to to get it working?

Thanks

[kreeeee]

Uncheck the validate checkbox. That sorted it for me.

[DavidM]

You only use the checkbox if you are a DV Doctor member...

[DavidM]

I am having trouble associating my Hexus account with my Scan account - it keeps telling me "Your Hexus account was not found"

What am I doing wrong / who should I speak to to get it working?

Thanks

Me ... Please PM your name, postcode and email address... and i'll check it out.

[Dihi Doctor]

Ah, got an email from you from a request I sent a few days ago. All sorted now

Thanks

[DavidM]

No problem - hope I was able to help.

[kreeeee]

You only use the checkbox if you are a DV Doctor member...

Just making sure it wasn't checked because that could cause issues if he isn't a member but had the box checked

[cpuchimp]

Free offer looks great. Wish more places done this.

[AD-15]

hello,

I can't seem to log in to my SCAN account to associate my account with my HEXUS account. Where would I ask for help? I was told over the phone by sales to go to the forums, but I can't find any on SCAN?

[DavidM]

You're on the forums here

And if you drop me an PM with your real name, postcode and email address - i'll see what I can do.

[cpuchimp]

I am yet to try this out. Will do soon!

[Pie_uk]

kool, i have a question though, i have already got an account with scan using the same email i use for these forums, can someone just hook me up to free delivery please without me having to re apply?

[FatalSaviour]

You don't need to reapply...follow the instructions and register your existing Scan account with your Hexus details

[Pie_uk]

cheers, where do i get my USER ID? user profiles? where is this

[Clunk]

have a look in DavidM 's sig a few posts up. should tell you all you need to know.

[FatalSaviour]

As clunk says, it's all explained in the links in David's sig.
'To look up your user_id please click on your name and you will see in the URL ID=1 or whatever'