reason not to ever buy tiscali broadband

[Andy]

From experiance i would never ever go anywhere near Tiscali again. They suck.

[ifyouknowme]

couldnt agree more andy

although there email support are helpful

aslong as u dont want to change they are gd'ish

[ifyouknowme]

Thank you for contacting Tiscali Customer Support.

I can confirm from our records that you are on Tiscali Broadband 1Mbps at £24.99 per month.

The monthly usage allowance is the amount of data you can download and upload each month.

I suggest that you check your internet usage by following the steps mentioned below:

1. Log on to http://www.tiscali.co.uk/members/myaccount/

2. Here, click on the link ?'View Internet Usage'?.

3. Here, enter your E-mail address and your password and then click on ?Next? button.

4. Here, enter the required data in corresponding data fields and then click on ?Next?.

5. Then you can view your usage.

You will be charged £1.5 per gigabyte after you cross your monthly usage allowance.


We are unable to provide you with the MAC number, as this code of practice is a voluntary measure which has been proposed and developed by an industry group of broadband service providers. The code aims to secure agreement between service providers to facilitate 'migration' of customers from one provider to another.

Tiscali do not support migration between Internet Service Providers (ISPs).

However, we would only be able to give the BT Circuit ID (CBUK number) which may help you in this concern.

In order to provide you with the CBUK number, we would require the following information:

1. Your full name

2. Date of Birth

3. Complete postal address with post code

4. Tiscali Broadband email address

5. Broadband enabled telephone number.

We will be able to provide the CBUK number as soon as we receive your reply.

If you have any further queries, please do not hesitate to contact us using the following link: http://www.tiscali.co.uk/aboutus/contact

Regards,
Vivian West
Tiscali Customer Support.

whats a cbuk code
does it help
will it speed up changing or are they just messing me around
any info much appricated

cheers mike

[Moby-Dick]

I mentioned a CBUK code a while back - its required information for the older type of DSL migration process.

You wont be able to migrate at all without it.

[Moby-Dick]

just to add , while they might not be great shakes as a domestic ISP , their hosting services were pretty good when I used them

As for blocking ports etc. an ISP seems to be in a d"amned if they do and damned if they dont" situation - there are ever increasing calls for ISP's to take a more proactive approach to prevent the spread of mallware and unsolicited email , yet when they do attempt to restrict their network in any form they get critisied "for nannying"

Web access used to be expensive - I remeber my old phone bills before things like BT anytime was in place and it wasn't cheap at all.

The market seemed to overstreach itself , with cheaper and cheaper access, which people used more and more untill the network started to show it.

Realising the overstreach, some have introduced caps as a way of preventing this.

I'm sure it will settle down to a useable price / product soon enough.

as for speed - you'll note that most domestic connections are on a 50:1 conntention ratio . This meanss that your speed can drop to 1/50th of the advertised speed, and they are still within SLA. ( such SLA's as there are with a DSL service , which are very few )

[ifyouknowme]

still waiting for migration