Natwest Internet Banking Card Reader :-)

[arbitor]

Prefered it how it was, much easier.

[Tumble]

I got mine a few weeks ago (Isle of Man Bank are an offshoot of Natwest/RBSI). Haven't used it yet though - you apparently have to have some money in there to make it work...

[SiM]

I got mine 6 months ago...

defeats the object of online banking...anywhere if you have to carry that around

This is why I didn't initially like the idea... But it only asks for the code when doing things like setting up new payee, so its not too bad. If it asked for it everytime i logged in, I would have changed bank by now!

[ACiD303]

I thought some card companies used this separate (Java?) application that would load up and ask you for extra details whenever you ordered online (only a few retailers seemed to do it). Actually I only remember it happening with my Natwest card, but now this? I'd find it a hassle...

[SiM]

I thought some card companies used this separate (Java?) application that would load up and ask you for extra details whenever you ordered online (only a few retailers seemed to do it). Actually I only remember it happening with my Natwest card, but now this? I'd find it a hassle...

This is a bigger pain because I always forget my password, so I have to reset it everytime I order something

[DR]

Can someone posts some pics of these said devices, always interesting to see how different banks operate

HSBC give me a dongle for work like this:


and for home - nothing...

[Sinizter]

I got mine. And I dont like it.

It was fine the way it way before. I used to do my banking online all over the place, when I had a few mins to check it, etc. Now I have to have this stupid little thing around to do some bits of it. Very incovenient to be honest.

But if it does *really* reduce fraud, then fine.

[IBM]

Can someone posts some pics of these said devices, always interesting to see how different banks operate

HSBC give me a dongle for work like this:


and for home - nothing...

Yeah, I've got one of those. Thought it was good 'cause it could go on your keyring. Then realised it sucked because I don't want it on my keyring and I never take it away from the office...guess there's telephone banking. Which requires the same information as the old login details.

So we're safe from online fraud, but they could just rip us off over the phone.

[mycarsavw]

I use NatWest Bankline at work and have done for the last 10 or so years.

I used to have a smart card reader plugged into a com port and a seperate dial up modem. I got the small pinky purple calculator type reader back in June. I hate it, but I think that's because I'm so used to the old system.

Can someone posts some pics of these said devices, always interesting to see how different banks operate

My new reader is a pink/purple version of the above, made by Xiring in the PRC

The old reader is a RACAL Airtech but I can't find any online pics. It's a metal "old" modem type box with a small LCD and some buttons

[Howard]

I haven't got one, and tbh I don't really want one! It sounds like an inconvenience... I do equal amounts of internet banking from home and work so if I forget to bring it with me then it's a bummer.. But I'll judge once I receive it

[Tumble]

Pink?? Mines green

[DR]

What I think is pants is - if you lets say lose your card and have another account so want to login to move money to that said account, or pay an urgent bill - you can't since you won't have your card to put in the slot.... thus will have to wait for the replacement card to turn up

[mycarsavw]

Pink?? Mines green

Business or personal banking?

What I think is pants is - if you lets say lose your card and have another account so want to login to move money to that said account, or pay an urgent bill - you can't since you won't have your card to put in the slot.... thus will have to wait for the replacement card to turn up

I have a few cards just for internet banking and a seperate card for day-to-day banking, so hopefully, I wont have that problem

[Stringent]

I haven't got one I use NWOLB loads.

[Sierro]

I got one months ago, never needed to use it yet. But then for me online banking mostly consists of checking balances and making sure I'm not overdrawn yet...

[Kimo]

This is really not as bad as people are imagining

In the case of Natwest, these devices were originally sent out to customers that frequently setup new payees to transfer money too. I believe they are now being rolled out across the board though. You will only ever have to authenticate using it when you setup a new payee, not for anything else. This means you don't have to carry it around with you all the time, unless you know you are going to be setting up a new payee.

Think about it in terms of if someone does get unauthorised access to your account. They aren’t really going to care about your card statement, or seeing your direct debits. They want to transfer as much £££ out of your account as they can. Obviously to do that, they would have to add their account details as a new payee, and that is where they will now be stuffed.

It's good to see Natwest have been logical with this, and not requiring you to authenticate unnecessarily with it all the time. It's also useful to note that making a payment to an existing payee will not require authentication