Page 1 of 2 12 LastLast
Results 1 to 16 of 23

Thread: All the new toys arrived

  1. #1
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    All the new toys arrived

    and everything looks OK...

    Except on the cpu's stock heat sink and fan. One of the copper tubes running from the the connecting plate to the fin array has, what appears to be, crush damage, nothing major, but it looks like someone was a bit heavy handed with a pair of pliers.

    I checked the box and there is no external damage but there are some abrasions to the inside of the box where this tube was in contact with the cardboard. There is no visible physical damage to the cpu so I am wondering if I should go ahead with the build or should I be in contact with the e-tailer first thing Monday asking for a replacement.

  2. #2
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    The reason I asked this is I don't know if this "tube" is a tube. If they are solid copper rods then this damage should have no effect on it's heat transfer properties, but if it is a tube and the cooling is done by the movement of hot air to the fin array within the tube then this damage could (if sufficiently severe) restrict the airflow and therefore reduce the amount of cooling.

  3. #3
    Senior Member
    Join Date
    Mar 2009
    Posts
    320
    Thanks
    58
    Thanked
    33 times in 30 posts

    Re: All the new toys arrived

    I think they are tubes rather than rods.

    Can you post a picture?

  4. #4
    Member
    Join Date
    Nov 2008
    Posts
    145
    Thanks
    18
    Thanked
    7 times in 7 posts
    • Fuzzed_out's system
      • Motherboard:
      • Asus P7P55D-E
      • CPU:
      • i5 760 Stock
      • Memory:
      • 2x2GB XMS3 1600mhz
      • Storage:
      • 1TB f3
      • Graphics card(s):
      • XFX HD 5850 Black Edition
      • PSU:
      • Corsair HX650
      • Case:
      • Silverstone FT01BW
      • Operating System:
      • Windows 7 Home Premium 64bit
      • Monitor(s):
      • Dell P2311H

    Re: All the new toys arrived

    Yeah they are tubes with liquid inside them, a picture would be great

  5. #5
    Efficiency freak Queelis's Avatar
    Join Date
    Jul 2006
    Location
    Vilnius, Lithuania
    Posts
    841
    Thanks
    129
    Thanked
    78 times in 72 posts
    • Queelis's system
      • Motherboard:
      • Asus H81M-A
      • CPU:
      • Intel i5 4670K
      • Memory:
      • Corsair 2x4 GB 1333MHz DDR3
      • Storage:
      • Crucial MX200 250GB, Toshiba E300 3TB, WD Green 1TB
      • Graphics card(s):
      • MSI GeForce 1060 ITX OC 3GB
      • PSU:
      • BeQuiet PurePower 10 600W
      • Case:
      • Antec Sonata Plus (oldie but goodie!)
      • Operating System:
      • Windows 10 Professional
      • Monitor(s):
      • Dell P2414H
      • Internet:
      • 300 mbit

    Re: All the new toys arrived

    Mate, you're talking about a heatpipe. And if it's not crushed flat, I doubt it would have any impact on performance. Again, pics or it didn't happen

  6. #6
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    Thanks guys,

    Picture to follow.

  7. #7
    Senior Member kalniel's Avatar
    Join Date
    Aug 2005
    Posts
    28,997
    Thanks
    1,473
    Thanked
    2,904 times in 2,353 posts
    • kalniel's system
      • Motherboard:
      • Gigabyte X58A UD3R rev 2
      • CPU:
      • Intel Xeon X5680
      • Memory:
      • 12gb DDR3 2000
      • Graphics card(s):
      • nVidia GTX 1060 6GB
      • PSU:
      • Seasonic 600W
      • Case:
      • Cooler Master HAF 912
      • Operating System:
      • Win 10 Pro x64
      • Monitor(s):
      • Dell U2311H
      • Internet:
      • O2 8mbps

    Re: All the new toys arrived

    If this is the usual pinched end to seal a pipe, I will point and laugh (in a friendly Hexus way, of course)

  8. #8
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    Hopefully this will work and 2 pics will appear





    hmmm...no pics maybe hexus doesn't like the hosting.

    Where do you folks usually host your pics when you post them here? Hexus doesn't like b3tards or visa versa.

    AH HA there we go

    kalniel...if it's as simple a mistake as that I will stand there accept all the laughter from everyone
    Last edited by Attila the Bun; 24-07-2010 at 04:04 PM.

  9. #9
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    9,945
    Thanks
    572
    Thanked
    1,196 times in 1,099 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • PhenomII x4 955 & CM Hyper 212+
      • Memory:
      • 2x 4gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 250gb SATA Westerndigital + 500gb samsung +1tb Samsung
      • Graphics card(s):
      • Asus GTX560ti CuII
      • PSU:
      • Be Quiet E9 680w
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • Dell 21" ips something

    Re: All the new toys arrived

    I'm guessing you've got a amd black edition cpu

    Cooler looks like this

    The copper bits are Heatpipes, a heat pipe is a sealed copper tube, inside there is small amount of fluid and ether a wick or the inside is textured/scored/powder coated.
    A heat pipe works by the fluid being vaporised by the heat (absorbing it) traveling along the pipe and then recondenseing (releaseing the heat) the fluid is then drawn back along the pipe by cappilery action back to the hot end to start the cycle again.

    Damage to the heat pipe can effect it's performance, a lot will depend on the form of wick/transport used and if pierced then the fluid escapes and the whole thing is renendered useless.

    http://en.wikipedia.org/wiki/Heat_pipe

    Not knowing what form of wick is used inside the amd coolers, to be on the safe side I'd complain.

    EDIT:
    Quote Originally Posted by kalniel View Post
    If this is the usual pinched end to seal a pipe, I will point and laugh (in a friendly Hexus way, of course)
    Good point, if the damage is half way along the pipe then yes complain, but if it's the end, then no that's normal and how it should look.

  10. #10
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    9,945
    Thanks
    572
    Thanked
    1,196 times in 1,099 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • PhenomII x4 955 & CM Hyper 212+
      • Memory:
      • 2x 4gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 250gb SATA Westerndigital + 500gb samsung +1tb Samsung
      • Graphics card(s):
      • Asus GTX560ti CuII
      • PSU:
      • Be Quiet E9 680w
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • Dell 21" ips something

    Re: All the new toys arrived

    Quote Originally Posted by Attila the Bun View Post
    Hopefully this will work and 2 pics will appear

    http://www.b3tards.com/u/d25f9350937...e_damage_1.jpg

    http://www.b3tards.com/u/d25f9350937...e_damage_2.jpg

    hmmm...no pics maybe hexus doesn't like the hosting.

    Where do you folks usually host your pics when you post them here? Hexus doesn't like b3tards or visa versa.

    kalniel...if it's as simple a mistake as that I will stand there accept all the laughter from everyone
    Ok looking at thoes pic looks like it's half way along not the end seal.
    I'd be fussy and complain

  11. #11
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    You can see the damage quite clearly in the 1st pic and I attempted to show that it has squashed the pipe slightly
    Last edited by Attila the Bun; 24-07-2010 at 04:48 PM.

  12. #12
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    Thanks Pob

    Quote Originally Posted by Pob255 View Post
    Ok looking at thoes pic looks like it's half way along not the end seal.
    I'd be fussy and complain
    So you reckon this is a genuine enough case for an RMA?

    I got it from Aria because they were doing it £18 cheaper than SCAN.

    Anybody know what they are like with returns?

  13. #13
    Senior Member stavroshamster's Avatar
    Join Date
    May 2008
    Location
    York
    Posts
    528
    Thanks
    58
    Thanked
    53 times in 35 posts
    • stavroshamster's system
      • Motherboard:
      • Asus P5Q Pro
      • CPU:
      • Intel Core 2 Quad Q6600 @ 2.4Ghz G0 Stepping (O.C@3.3Ghz)
      • Memory:
      • 8GB Corsair TwinX XMS2 PC2-6400
      • Storage:
      • Samsung HD753LJ Spinpoint F1 750GB + Samsung HD103SJ Spinpoint F3 1TB
      • Graphics card(s):
      • Sapphire AMD Radeon 7770
      • PSU:
      • Corsair HX Series 520W
      • Case:
      • Coolermaster CM690
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • Dell U2412M (1920x1200)

    Re: All the new toys arrived

    Looks damaged to me, but I guess the question is whether you want to go through the hassle of sending it back, waiting for it to be checked, and then waiting for a replacement.

    If it was me I'd just whack it in and see if it works okay (I would be surprised if it doesn't as the damage looks fairly minor) - if you are overclocking it might be an issue, but I would have thought you wouldn't be using a stock cooler then anyway? Worse case scenario is that it doesn't work properly, in which case you are perfectly entitled to send it back anyway.

  14. #14
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    Quote Originally Posted by stavroshamster View Post
    Looks damaged to me, but I guess the question is whether you want to go through the hassle of sending it back, waiting for it to be checked, and then waiting for a replacement.
    I have to say that the reason I'm asking is that I really don't want to send it back, nearly 8 hours I waited for City Link. I could of gone to work and done a full day. That said I don't what to risk the CPU if it doesn't work especially as the damage to the cooler is quite obvious and could, theoretically at least, invalidate any warranty claims.

    And yes I was going to get a better cooler when I dabble in overclocking but I want to set up and get it all running properly first.

  15. #15
    Senior Member stavroshamster's Avatar
    Join Date
    May 2008
    Location
    York
    Posts
    528
    Thanks
    58
    Thanked
    53 times in 35 posts
    • stavroshamster's system
      • Motherboard:
      • Asus P5Q Pro
      • CPU:
      • Intel Core 2 Quad Q6600 @ 2.4Ghz G0 Stepping (O.C@3.3Ghz)
      • Memory:
      • 8GB Corsair TwinX XMS2 PC2-6400
      • Storage:
      • Samsung HD753LJ Spinpoint F1 750GB + Samsung HD103SJ Spinpoint F3 1TB
      • Graphics card(s):
      • Sapphire AMD Radeon 7770
      • PSU:
      • Corsair HX Series 520W
      • Case:
      • Coolermaster CM690
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • Dell U2412M (1920x1200)

    Re: All the new toys arrived

    It's not that obvious IMHO.

    And I would be very surprised if it does have a noticeable effect, and even if it does the CPU is likely to heat up only very slowly if it's fitted which would give you plenty of time to monitor the temps in the BIOS and turn it off if things looked hairy.

    But, obviously I am just saying what I would do in your situation, and it's ultimately your decision/risk.

  16. #16
    Sprouts are not food Attila the Bun's Avatar
    Join Date
    Jul 2010
    Location
    Not Bath anymore - but close
    Posts
    752
    Thanks
    74
    Thanked
    42 times in 37 posts
    • Attila the Bun's system
      • Motherboard:
      • ASUS Maximus VII Gene
      • CPU:
      • Intel i7 4790K with H100i cooler
      • Memory:
      • 16GB CORSAIR Vengence 1600
      • Storage:
      • 250 GB Samsung 850 EVO / 256GB Samsung 830 / 1 TB Hitachi Deskstar
      • Graphics card(s):
      • ASUS RADEON 7970 CU II TOP
      • PSU:
      • 650w EVGA Supernova G2
      • Case:
      • Lian Li V359
      • Operating System:
      • Win 7 Pro / Win 8(laptop)
      • Monitor(s):
      • Various
      • Internet:
      • 16mb down, 1mb up

    Re: All the new toys arrived

    Quote Originally Posted by stavroshamster View Post
    It's not that obvious IMHO.
    The picture doesn't really show the full effect. I noticed it very quickly last night in soft lamp light


    Quote Originally Posted by stavroshamster View Post
    But, obviously I am just saying what I would do in your situation, and it's ultimately your decision/risk.
    I appreciate your input and had this not been my first full build I probably wouldn't even be asking this question. I would be doing exactly what you just said.

    But a really good point here (that my girlfriend has just chipped in) is that I paid for an item that should be in perfect condition and it isn't. And under the sale of goods act I am entitled to an exchange regardless of the item's ability to carry out it's function.

    So I think I will contact Aria on Monday as see what they have to say.

    My OS isn't arriving until then or Tuesday anyway so although I'm itching to start I can wait a few more days.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Album from play.com arrived...without a CD?!"
    By Oobie- in forum General Discussion
    Replies: 18
    Last Post: 11-05-2009, 03:43 PM
  2. Stuff arrived, I guess it's a good thing...
    By jimbouk in forum SCAN.care@HEXUS
    Replies: 3
    Last Post: 24-10-2008, 11:16 AM
  3. Case not arrived :(
    By No.72 in forum SCAN.care@HEXUS
    Replies: 2
    Last Post: 15-11-2006, 08:12 PM
  4. Toys R Us busts £600 barrier for 32in HD LCD TV
    By Bob Crabtree in forum Consumer Electronics
    Replies: 25
    Last Post: 01-08-2006, 08:46 PM
  5. Toys R Us busts £600 barrier for 32in HD LCD TV
    By Bob Crabtree in forum HEXUS News
    Replies: 0
    Last Post: 08-05-2006, 02:26 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •